SERVICE & REPAIR

At AWD we are renowned for our industry best services. From the first call to the after sales support you will receive the same high-quality service that all our customers deserve.


With over 20 years in the capital equipment industry AWD knows the industry well. Our employees are fully qualified to offer the correct advice with someone on hand that’s always there to help. Its one of the things that sets AWD apart from the rest.

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PURPOSE BUILT WORKSHOP FACILITIES

With purpose-built workshops throughout the country we are fully equipped to service and maintain all makes and models of equipment, nationwide.  AWD also specialise in major inspections for all makes and models of EWPS’s such as scissor lifts and boom lifts.

MOBILE FIELD SERVICE

In addition to our workshop service capability, AWD can also provide on-site service and maintenance support for your equipment.

With a large fleet of fully equipped service vans around the country, our trained technicians can undertake a wide range of regular maintenance tasks as well as provide all-important emergency breakdown response and repair on site - 24 hours, 7 days a week.

MOBILE HYDRAULIC HOSE & FITTING REPAIR VAN*

In addition to our standard mobile service fleet, AWD also has a fully equipped mobile hydraulic hose and fitting repair van, stocked with a large range of hydraulic hoses, industrial hoses and fittings available 24 hours, 7 days a week.

*Sydney and Perth only - Other states coming soon.

AUTHORISED PARTS & SERVICE AGENTS

The appointment process for our new Authorised Parts and Service Agents is one of the most thorough in the industry.

 

Once accepted into the APSA program the AWD Group provides extensive, ongoing training from trouble shooting and maintenance programs through to ensuring a machine handover is done in the most professional and thorough manner.

 

APSA staff also receive in-depth parts training and are skilled in types of applications typically found in their local region.

TECHNICAL SUPPORT

Our highly trained service department can provide over the phone technical advice on all makes and models of equipment.